Right-click the file without a thumbnails, select the Control panel
option under More options
. You will find in there troubleshooting
tools which will help you find out what happens behind the scene and
where the problem might be.
Thumbnail generation
section to see which command is being
run.$config['path']['thumbnail_cache']
on this
page)IURSR
or
IUSR_<your-computer-name>
on older servers) "read & execute"
permission on the file that PHP is trying to run ImageMagick trough.
That would be "cmd.exe" (located usually inside the folder
"C:/Windows/System32"), the file used for running programs through
the command line.IUSR
to write temporary data in there. Without
the permissions, generating thumbnails from the command line might
work, but it won't work for FileRun.Still having troubles? Post your troubleshooting output on the client forum and you will get help: https://feedback.filerun.com