“ionCube” is a small and free PHP extension which is required in order to use FileRun. It can be downloaded from “http://www.ioncube.com/loaders.php”

Type http://yourdomain.com/filerun/info.php

If “info.php” does not exist, create the file yourself and copy the following inside:

<?php
phpinfo();

Now “http://yourdomain.com/filerun/info.php” should provide information about your PHP configuration, as in the following example:

The first highlighted item describes the PHP version and server OS details e.g. PHP 5.5 in Ubuntu 3

Second item describes the system processor type e.g. x86-64. This is needed to download appropriate loaders e.g. as in image Linux (x86-64) package. You should enable the correct loader file with OS type and PHP version e.g.

zend_extension = /usr/local/ioncube/ioncube_loader_lin_5.5.so

The third highlighted item tells if PHP is threaded or not. In this example PHP is not threaded, if thread safety is enabled then your PHP configuration line should look like this:

zend_extension = /usr/local/ioncube/ioncube_loader_lin_5.5_ts.so

(note the “_ts” part)

You can do it yourself, if you have access to the PHP configuration file “php.ini”. Most hosting service allow you to either create a custom PHP configuration file inside any of your folders, or they provide a PHP configuration editor inside their control panels.

Depending on the PHP details that you checked above, your configuration line might look like this:

For linux and php 7.2, add a line like this:

zend_extension = /usr/local/ioncube/ioncube_loader_lin_7.2.so

For FreeBSD and php 7.3, add a line like this

zend_extension_ts = /usr/local/ioncube/ioncube_loader_fre_7.3_ts.so

For Windows and php 7.4, add a line like this

zend_extension_ts = c:\WINNT\ioncube_loader_win_7.4.dll

It is always best and easier to contact your hosting company tech support and ask them about the appropriate configuration line.

Please see https://www.digitalocean.com/community/tutorials/how-to-install-ioncube-on-ubuntu-16-04

On the PHP details page, search for the “ioncube” word. If you can't find anything similar, then it is not enabled. Search the hosting FAQ, forum for any instruction to enable ionCube. The best solution would be to contact your hosting support. It is just matter of seconds for them to enable ionCube for you.